This Financial Services Guide is important
This Financial Services Guide (FSG) is an important document intended to inform you of certain matters so you can make an informed decision as to whether to proceed with our financial planning services. The matters covered by in this FSG include:
Who Argurion Finance Group (‘Argurion’) are and how we can be contacted;
The services Argurion can provide to you;
How Argurion is paid;
Any conflicts of interest Argurion may have; and
Argurion’s internal and external dispute resolution procedures and how you can access them.
If we provide you with personal advice, we will provide you with written advice. This will normally be in a statement of advice (SOA), which sets out our advice, the basis of that advice, and provides details about the fees, commissions and other benefits payable as a result of the advice given.
If we recommend a financial product we will provide you with a product disclosure statement. A product disclosure statement provides you with important information about the product we recommend, such as its features and risks, to help you decide whether or not to buy that product.
Argurion is a boutique financial services business that specialises in providing high quality advice in the areas of taxation, superannuation, and investments. Argurion is privately owned.
Name: Argurion Finance Group Pty Ltd
ABN: 70 115 065 855
AFS Licence number: 380023
Address: 564 Marmion St
Booragoon WA 6154
Phone: 1300 865 188
Our Advice and Services
The following table sets out the areas of advice and services we offer. You can choose to receive advice addressing each of these aspects or tailor the advice and services we provide to suit your needs. Once we meet with you and discuss your objectives, we will work with you to identify the level of advice and services appropriate for you.
We can provide you with advice regarding:
Personal and employer superannuation
Investments and retirement planning
Strategic asset allocation
Borrowing to invest
Budget and debt management
Deposits and lending
Personal insurance and risk management
Products and Services
We can arrange for transactions on the following
kinds of products and services:
Superannuation, including retirement savings accounts
Managed investments including investor directed portfolio services
Various structured products including instalment warrants over managed funds and protected equity loans
Investment products issued by a Life insurance company including whole of life, endowment and bonds
Debentures, stocks or bonds issued or proposed to be issued by a government
Debt products (for example investment loans and margin lending)
Deposit and payment products (for example term deposits, cash management accounts and non-cash payment products)
Retirement income streams, including pensions and annuities
Life insurance (for example, life cover, income protection and trauma)
Tax Advice and Agent Services
Argurion Accounting Group Pty Ltd, a related company to Argurion Finance Group, is registered with the Tax Practitioners Board to provide tax advice and services. Through Argurion Accounting Group, we are able to provide you with services to assist you in completing/filing tax returns, claiming entitlements from the Australian Taxation Office, or liaising with the ATO on your behalf.
Our Fees and Charges
We charge a fee to provide our advice services. This includes the preparation of our initial and ongoing advice documents, the implementation of our recommendations, reviewing strategies and investments, and any changes required throughout the engagement period. Your initial appointment is at our cost. We will provide a price for our services following this first appointment. We review your fee at the end of each engagement, ensuring it remains appropriate for the level of advice required.
Fees are calculated individually for each client and are based on the complexity and work required.
Each client receives a written agreement and fixed price prior to appointing Argurion as their Financial Planner.
You may choose to pay fees directly to Argurion or they may be deducted from your product provider.
We won’t take Commissions
Argurion is a fee for service financial services business, therefore our method of payment is by an agreed fee. We will not make a buy recommendation on any product that will not rebate 100% of the commissions directly to you. Where you hold an existing product that pays a commission, if that commission is paid to Argurion, we will use this commission to offset your service fee.
Argurion will provide you with the relevant Product Disclosure Statement (s) issued by the Product issuer, detailing fees relating to any investment products recommended.
Our Consumer Protection
It is important for you to understand the relationships that exist as they may be considered to influence our recommendations to you.
Relationships with Financial Product issuers
Argurion is a privately-owned company and is not tied to Financial Product Issuers when providing advice, recommendations or product. We do not own or distribute any of our products.
Argurion and its advisors may from time to time receive a benefit from product providers by way of sponsorship of educational seminars, conferences or training days. These events are important part of keeping abreast of changes and developments in products offered by product providers. Details of benefits above $300 will be maintained on a Register.
Argurion advisers are remunerated by salary. An annual bonus may be paid based on personal and company performance. Argurion, related entities, and staff may invest in similar or the same investments as those recommended to clients. These holdings have no influence on the price or returns of the investments.
What you need to know about our Professional Indemnity insurance
Our practice and financial planners are covered by professional indemnity insurance which is taken out to ensure sufficient resources will be available to meet any potential claims against our practice and/or financial planners. Our policy complies with Corporations Act 2001, section 912(B), that requires Argurion to have adequate PI Insurance.
A copy of our PI insurance policy is available upon request and covers all Argurion’s representatives. Should a representative leave Argurion their new AFS Licensee should have appropriate PI Insurance in place. However, if a representative retires from Argurion, Argurion will continue to provide PI Insurance cover for the next seven years.
Our Internal and external complaints Procedure
If you have any complaints about the service provided to you, you should take the following steps.
Contact your Adviser and tell your Adviser about your complaint.
If your complaint is not satisfactorily resolved within 5 business days, please contact Chris Craggs on 1300 865 188 or put your complaint in writing to us. We will try and resolve your complaint quickly and fairly.
If the complaint is not resolved to your satisfaction within 45 days, you have the right to refer the matter to the external dispute resolution scheme below, of which Argurion is a member:
Australian Financial Complaints Authority
Address: GPO Box 3
Melbourne VIC 3001
Telephone: 1800 931 678
The Australian Securities and Investments Commission (ASIC) also has a free call Info line service on 1300 300 630 which you may use to obtain information about your rights.
Your Role and Responsibilities
You need to provide us with a list of your personal objectives, details of your current financial situation and any relevant information. After you have reviewed the Statement of Advice prepared from the information you have provided, you will be required to sign an Authority to Proceed to allow us to implement our recommendations and provide ongoing advice.
You have the right not to tell us, if you do not wish to. However, if you do not, the advice you receive may not be appropriate to your needs, objectives and financial situation.
As a financial service provider, we have an obligation under the Anti-Money Laundering and Counter Terrorism Finance Act to verify your identity and the source of any funds. This means that we will ask you to present identification documents such as passports and driver’s licence. We will also retain copies of this information.
We maintain a record of your personal profile including details of your objectives, financial situation and needs. We also maintain records of any recommendations made to you.
If you wish to examine your file, please ask us.